Nine questions cover almost everything a Gatwick passenger needs to settle before travelling, and each has a short answer here with the full working set out separately. Read this page and you will know what to ask; follow a link and you will find the arithmetic behind it. Nothing here is a summary of somebody else's guide — the fares are ours, the per-mile analysis is ours, and where our answer is unflattering it is stated rather than left out.
Three details prevent most problems. Flight number, hold case count, and one question about what the price includes.
Nothing here is generic. The fares are ours, the per-mile figures are our own arithmetic, and the charges come from the airport and TfL.
Where we lose, we say so. Rail beats us for one or two people. The rank is fine for a short daytime hop. Black cabs avoid charges we pay.
Every short answer links to the full one. This page is the map; the detail sits behind it, and everything we publish is on the blog.
1. Which Terminal?
Give us the flight code and nobody has to work anything out. That is precisely why it beats a time on the booking form.
It carries the building, the scheduled arrival and the live status in one field, and it keeps carrying them if the airline reallocates afterwards. A time on its own carries none of that, which is why our Gatwick service page asks for the flight before anything else.
Gatwick runs two buildings reached by different roads, with nothing joining the kerbside areas within the site. Send a car to the wrong one and it has to exit and approach afresh.
| Question | Answer |
|---|---|
| How is it decided? | By your flight number, nothing else |
| Can a driver switch between them? | Not without exiting the airport entirely |
| What does getting it wrong cost? | A quarter hour, plus paying the kerb fee twice |
| Which one has trains? | The southern building only |
| Is last year's allocation reliable? | No — three carriers switched during 2026 |
| Where are the collection bays? | Detailed in each building guide |
Three airlines swapped buildings across 2026, which makes last year's memory an unreliable guide. A flight code survives such changes; a recollection does not.
2. What Does It Cost?
We start with what we charge, then the shape all routes share.
| Where to | We charge | How we compare |
|---|---|---|
| Croydon | £50 | Eight pounds under the floor |
| Brighton | £55 | Twenty-one pounds under |
| The capital's centre | £68 | Level, near enough |
Our full Gatwick price list covers thirty-plus destinations. That bottom entry stays in on purpose. Into the centre we are simply at going rate, and someone hunting the lowest number will find matches without difficulty.
The pattern behind every route
Take two dozen route benchmarks, divide each by its mileage, and a curve emerges: around £7.79 on the shortest hops against £1.94 on the longest hauls. Brief trips are where a mile costs most.
Distance is not the whole story
Crawley sits five miles out and prices above Redhill at eight, because road quality and return prospects matter as much as the odometer. A dual carriageway the whole way is cheaper to serve than twice the distance through towns.
Bigger vehicles do not scale evenly
Against a saloon the multipliers run from about 1.6 for an eight-seater up to 3.4 for a sixteen. Per head the figure still improves, since seats fill faster than price climbs. Our largest class produces the best per-person number we quote.
Every figure worked through, alongside two routes where mileage and price refuse to correspond, lives in our route pricing analysis.
3. What If the Flight Is Late?
The word waiting covers two quite separate situations, and just one of them ever reaches your bill.
| Situation | Does it cost you? |
|---|---|
| Aircraft held on the ground elsewhere | No — no driver was ever dispatched |
| Long border queue after arrival | Covered by the allowance |
| Carousel running slowly | Also covered |
| Well past the allowance | Charged in quarter-hour steps |
British operators advertise anything between half an hour and an hour and a half. Far more important than the figure is its starting point: minutes counted from a reserved slot buy much less than identical minutes counted from wheels-down.
Why the limit falls there, and what the trade charges past it, we set out at our guide to delayed-flight waiting.
Three Details Settle Almost Everything — Flight, Cases, Total
Terminal resolves itself · Vehicle sized correctly · Nothing added at the kerb
4. Which Vehicle?
Suitcases settle this question far more often than the number of people does.
Four colleagues with cabin bags and four holidaymakers back from a fortnight are indistinguishable once written down, yet want quite different vehicles. Asking how many people travel surfaces only one of those two facts.
Four colleagues with cabin bags and four holidaymakers back from a fortnight are indistinguishable once written down, yet want quite different vehicles. Asking how many people travel surfaces only one of those two facts.
Four colleagues carrying cabin bags and four holidaymakers home from a fortnight are indistinguishable once written down, yet want quite different vehicles. Only one of those facts appears if we ask how many people are travelling.
| What we ask | What it settles |
|---|---|
| Suitcases going in the boot | The class, more than anything else does |
| Bodies travelling | The class, jointly with the above |
| Buggies, sports kit, mobility aids | Frequently rules out a smaller car |
| Whether nine seats are needed | Two things at once: licensing and charges |
Cross the eighth passenger seat and two separate things shift together: the vehicle moves into another regulatory regime, and the eighteen-pound zone charge vanishes under the nine-seat concession.
Our breakdown identifying which class fills its boot ahead of its belts is the guide to choosing a class, and capacities across the range sit on the fleet page.
5. What Charges Sit on Top?
There are two of them, and jointly they can flip which of two quotes is actually lower.
Both are known before you travel, since the operator has your destination and your timing. Neither has any business appearing after the journey.
Emissions charging seldom arises
Licensing pushes licensed vehicles towards standards clearing the emissions threshold anyway, so on a booked transfer it rarely enters the picture at all. Where it does, it stacks on top rather than substituting for anything.
| Ask about | Worth | Whether it bites |
|---|---|---|
| Kerbside fee at the terminal | Ten pounds upward | Always, on any collection |
| Central zone levy | Eighteen pounds | Only for addresses inside it |
| Nine seats or more | Cancels the zone levy | Provided the vehicle is registered |
| Emissions levy | Rarely bites | Compliant fleets never meet it |
Add both on a run into the centre and you reach £28, comfortably over two fifths of a £68 saloon price. Hence a single question serves for both: does this number already contain the kerb fee and the zone levy.
Not every central address is inside
Kensington, Chelsea, Paddington and Canary Wharf all fall outside the boundary while Marylebone falls inside, so two hotels a short walk apart can differ by eighteen pounds. Giving a full postcode rather than a district settles which side you are on.
Kerb pricing at British airports generally is covered in our survey of kerbside levies, while the seat threshold has its own Congestion Charge guide.
6. Book Ahead, or Sort It on Arrival?
What reserving delivers is knowing. Quickness is not part of the deal, nor is a smaller number by default.
| Your situation | Our honest view |
|---|---|
| By yourself, barely packed, nothing settled | Save your time — reserve nothing |
| Two of you, ordinary bags | Marginal either way |
| Children, or enough people for a minibus | Reserve |
| Sailing, onward flight, or a pre-dawn start | Reserve |
That opening entry is meant sincerely. Both buildings keep a rank operating at every hour, and for a brief midday run carrying almost nothing it does the job entirely.
What reserving genuinely secures
A vehicle matched to your luggage rather than whatever reaches the head of the queue, a figure agreed in advance, and a registration in your hand. Speed appears nowhere on that list.
Classes grow scarcer as they grow larger, so arranging a group vehicle wants a longer run-up than arranging a car.
What reserving genuinely secures
A vehicle matched to your luggage rather than whatever reaches the head of the queue, a figure agreed in advance, and a registration in your hand. Speed appears nowhere on that list.
Classes grow scarcer as they grow larger, so arranging a group vehicle wants a longer run-up than arranging a car.
What reserving genuinely secures
A vehicle sized to your luggage rather than whatever reaches the front of the queue, a price agreed before you travel, and a registration in your hand. None of those is speed, and the rank frequently beats a reservation on that measure.
The classes get scarcer as they get larger, so booking a minibus wants a longer run-up than booking a car. Group vehicles are the ones worth arranging early.
A fuller treatment, describing the rank properly rather than dismissively, lives at rank against reservation.
7. Would the Train Be Cheaper?
Travelling alone or as a pair without much to carry? Nearly every time, yes. There is no point dressing that up.
What changes the answer is people and luggage. A train fare multiplies by headcount while a vehicle price does not, so the gap closes with every additional passenger.
Rail also assumes everyone can handle their own cases on and off. That suits plenty of parties and rules out others before price is even discussed — step-free requirements settle it first.
| Compared against | Headcount where we take the lead |
|---|---|
| Buying an Express ticket at the station | Three |
| A Southern ticket bought the same way | Four |
| Thameslink, bought on the day | Five |
| Tapping in outside the busy period | Seven |
Where the balance tips ranges from three heads to seven, governed purely by the ticket in the other column. Party discounts do not apply on the Express either, so the cheapest rail option and the quickest rail option are not the same one.
What the table leaves out
Getting onward from Victoria once the train arrives. That leg costs something on almost every journey, and comparisons that stop at the station understate rail by whatever it takes to finish the trip.
Coaches sit below both on price and above both on duration. The full comparison prices all three properly rather than treating rail as a single fare.
We worked five scenarios through; the railway comes out ahead in three of them, and all five are at Express against taxi.
8. Where Does the Driver Meet You?
There is no one spot that applies everywhere, and that absence is where the muddle starts.
Which building, and which arrangement your confirmation specifies, together decide it. The order of events never varies though: touch down, pass the border, gather everything, then write.
| Where you are | Worth messaging? |
|---|---|
| Still seated on board | Nothing actionable exists yet |
| Just switched the phone on | Read rather than write |
| Luggage collected, nobody missing | Write once, now |
| A case has not appeared | Immediately, whatever stage you are at |
Everything turns on the third entry. Announcing arrival describes where you have got to; announcing that luggage is in hand describes what can now happen, and drivers act on the latter.
Silence is the one genuine failure
A slow border hall, a delayed case, a building that turned out to be the wrong one: every one of those is recoverable if somebody says so. None is recoverable if nobody does, because from outside the terminal they all look identical to somebody who simply left.
Aiming points, the various ways this unravels, and coping without phone service: all of that is our arrivals handover guide.
9. Is That Actually My Driver?
A quick glance closes off a whole class of problem, and it takes less doing than anyone imagines.
The whole check runs to about ten seconds and happens before anything is loaded, which is the point: recovering from a mistake is far harder once your cases are in somebody's boot.
| Confirm | Why that one |
|---|---|
| Number plate against your message | It reached your handset while you were still on the ground elsewhere |
| The name you were given | Backs up the plate |
| That they name where you are going | An address is not something to stumble upon |
Should somebody walk over inside the building proposing to drive you straight away, they are breaking the rules: the trade demands a prior booking and prohibits soliciting. Hackney carriages queue on the rank, not in arrivals.
We catalogued seven techniques and set out the correct body for each complaint in our passenger safety guide.
The Nine Questions, Answered
The Complete Index
Forty-five pages, grouped by what you are trying to settle.
The Gatwick Guides
Twelve pieces covering the airport itself, each answering one question properly rather than skimming several.
Routes to Gatwick
Priced runs from the towns we serve most often, plus the hotels and ports that generate their own patterns.
Choosing a Vehicle
Where each class stops working, from a saloon boot upward. The eight-to-ten step is where both licensing and charges change.
Comparisons and Tools
How we look against other airports, against apps, and how to arrive at a rough figure before asking anybody.
Our Services
The commercial pages, for when you have finished reading and want a price.
Everything Above in One Number — Before You Travel
Terminal from your flight · Class from your cases · Charges absorbed · Fixed when you book